Our support

We give support on theme installation, not on support for plugins or the kadence theme. Contact the developers for their support.

Join the Kadence community on Facebook for help, asking questions of give feedback.

Check our documentation page for the most asked questions or step by step guides.


When you have an issue/bug, always start with the basic troubleshooting steps to see if the theme or plugin gives the error.

  • switch your theme do a default theme like Twenty Twenty-One.
  • If the issue still persists, deactivate all plugins
  • activate the plugins one by one to find out which plugin causes the problem.

If this still doesn’t resolve the issue, you can use the Health Check & Troubleshooting plugin.

Send us your message

Have a pre-sale question, have a question about importing a theme or have feedback? Fill in the form below and we will reply as soon as possible.